Two women helping older woman with tablet


Is helping others your New Year’s resolution? Why not consider volunteering with Catholic Healthcare as a Technology Tutor in Dubbo, Orange, Bathurst or Lithgow! You will help older people become familiar with a new tablet and develop their digital literacy.

What is MyCH?

MyCH (pronounced Mitch) is Catholic Healthcare’s new and innovative tablet-based solution, making it easier and simpler to connect to the internet. The tablet is a modified Samsung tablet, powered by Breezie and uses simplified versions of everyday services such as email or Skype, making it easy for the client to connect with family and friends. The interface can be fully personalised with content, applications and additional services to meet the client’s needs.

What is the purpose of this volunteer role?

Catholic Healthcare is looking for interested volunteers to help older people become familiar with their new tablet. A volunteer will provide 4 visits (either weekly or fortnightly) to a client in their home. The volunteer will be assigned specific tasks, such as introducing the tablet, teaching the client to use email, take photos, browse the internet, and to use the MyCH Hub. The MyCH Hub is where a client can engage directly with Catholic Healthcare through activities such as contacting their care advisor via email, viewing their schedule, or requesting a change to their schedule. Once the 4 visits are completed, the volunteer will be allocated a new client to assist. The aim of this position is to help the client become familiar with the tablet, not to provide on-going social support.

What skills are required?

  • Have a genuine interest visiting and interacting with an older person
  • To be confident using smart phone level technology
  • Patience with a new learner, empathetic and non-judgmental
  • Ability to provide clear directions and simple demonstrations
  • To be aware of the needs of the older person at all times
  • Must be over 18 years of age
  • Have or willing to obtain (at CHL’s expense) a National Police Check and complete Volunteer training and induction

What are the responsibilities?

  • To be reliable, committed and dependable
  • To provide regular visits aimed to achieve MyCH outcomes
  • To comply with Catholic Healthcare Volunteer agreement terms and conditions
  • Respect the confidentially and privacy of Catholic Healthcare Services, its clients, residents staff and other volunteers at all times
  • To report any concerns to your Catholic Healthcare Volunteer coordinator
  • Keep in regular contact with your Catholic Healthcare coordinator as agreed

Is there induction and training?

Yes, all volunteers are required to complete training and induction.

What will a volunteer need?

  • Your own transport in areas where there is no public transport
  • Use of a mobile phone whilst out on visits

Please contact with Volunteering Central West if you are interested in this volunteer role or have any questions about how you can get involved in volunteering this year.

Contact: Emily, Volunteering Central West, 6332 4866, [email protected] 

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