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The Social Innovation Council has released an NGO Benchmarking Model to help not-for-profit organisations to test their performance and help drive innovation in the sector. Organisations can complete an online self-assessment to check their performance against the Model.

The Model includes 10 standards designed to help NGOs implement the robust, customer-centred operations needed to deliver efficient, high quality and innovative programs and services. Each standard has three levels of attainment that builds on the one before:

  • Emerging
  • Mature
  • Excelling

Access the NGO Benchmarking Model online

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