The latest research by the Office of the eSafety Commissioner explores ways family, friends and peers of older Australians can encourage them to improve their digital literacy and increase their online engagement.

Key findings in the report are:

  • that participants overwhelmingly believed it's important for older Australians to have better digital skills, largely for their own benefit;
  • perceived benefits of improved digital skills include access to goods and services, being able to pursue personal interests, alleviating social isolation and gaining independence and confidence;
  • the main barriers to helping older Australians gain better digital skills, as seen by mentors, were lack of time, patience, confidence and the potential logistical challenges—such as transport to venues.

The main barriers to helping older Australians gain better digital skills were:

  • lack of time
  • lack of patience
  • lack of confidence
  • lack of interest and understanding into the benefits of digital technology
  • the potential logistical issues like transport

The key first step in mentoring older Australians is generally demonstrating how their personal interest can be furthered with the technology.

If you know of anyone in need of assistance or are willing to volunteer in this area, please contact Leep and let us know how we can help!

The full report can be found here:

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