fiber optic cables

The Australian Competition & Consumer Commission (ACCC)’s latest broadband speed data shows mainly pleasing, but some concerning, results. While most NBN fixed-line broadband customers are receiving relatively fast internet speeds, including during busy hours, there is still an important number who are receiving poor service, including around 7% of consumers who receive less than half of the maximum speed of their plan.

This second ACCC Measuring Broadband Australia (MBA) report provides new data on the performance of NBN fixed-line services, expanding the report to cover six major ISPs - Aussie Broadband, iiNet, MyRepublic, Optus, Telstra and TPG.

Overall, 70 per cent of all tests continued to achieve download speeds of above 90 per cent of maximum plan speeds. This is largely in line with the results of the ACCC’s first Measuring Broadband Australia report.

Within this average, there remains considerable disparity in performance between ISPs with busy hour average speeds of between 74 and 88 per cent of maximum plan speeds. One ISP who was lagging the field, Optus, recorded an improvement on the previous report’s result, which illustrates the benefit of the MBA program.

Read more findings from the report

Related items:

What should be done with the NBN in the long run? - The Conversation

Is your internet connection working at its best? - ACMA Resources

One in three Australians on faster NBN plans - SMH

NBN customers paying for FTTP upgrade giving neighbours cheaper access - ABC

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