A lot of white board game pawns, one red fallen on its side

Digital or e-government has been prominent on Australia’s political agenda for at least a decade. It has led to improvements in e-services that allow you to pay rates online, submit a digital tax return, or claim rebates for medical bills. But while e-services can make life more convenient for those who have access, there are signs that transacting with the state digitally is fast becoming mandatory. The My Health Record opt-out system, for example, assumes everyone will participate in this digital initiative unless they take deliberate action to do otherwise.

Research suggests those who will not, or cannot, engage with the state online, may find themselves without basic government services – and even more alienated from government in the future.

Read full article from The Conversation

Subscribe to our e-news updates - all the info you need in one place, delivered to your Inbox once a week.