A pair of binoculars looking over something

These monthly snapshots introduce some of the latest offerings from academic, government and non-government sources available in the APO Digital Inclusion Collection. The snapshot examines three recent reports. Two of these survey digital transformation strategies and initiatives of Australia’s federal and state and territory governments: the Parliamentary Library’s Public Sector Digital Transformation: A Quick Guide; and the Australian Digital Council’s State of the Data and Digital Nation.

These reports highlight the substantial investment Australian governments are making in the process of transitioning to digital service provision and data-driven government. However, they also reveal that the digital transformation agenda has primarily focussed on supply-side digital solutions, with limited attention to addressing the demand-side impediments associated with digital exclusion that will influence who gets to enjoy the benefits of such a transformation. Across the ditch, the New Zealand Government has recently made a more explicit connection between digital transformation and digital inclusion through its Digital Inclusion Blueprint. This is the third document examined in this month’s snapshot.

A similar Australian Blueprint might well prove useful in broadening the digital transformation agenda. There certainly seems to be an emerging local appetite for this type of thinking, with the Australian Digital Council recently acknowledging “the importance of ensuring no one is left behind in the digital transformation of public services” and agreeing “to continue to prioritise digital inclusion when agreeing future digital transformation initiatives” (Communique, 5 April 2019(link is external)).

This information has been sampled from the Analysis & Policy Observatory.

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