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The NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS) has made the ‘Cultural competence in working with people from refugee backgrounds’ workshop manual publically available.

This STARTTS resource was written and rolled out by Dr Belinda Green Ph.D., STARTTS Trainer in 2015. Since then it has been delivered to hundreds of workers, volunteers and students across the settlement, health, education, community and welfare sectors.

The demand for this workshop has been high and the feedback has been outstanding. The workshop was designed to fit into the widely used cultural competence paradigm, but took it much further by incorporating trauma-informed practice based on the refugee experience into the framework. Therefore the ‘working with cultural competence with people from refugee backgrounds’ framework considers the impact that torture and other traumatic experiences in the context of persecution, political conflict, organised violence and forced displacement, have on resettlement processes, understanding a new culture and finding a sense of belonging in Australian society. It also incorporates knowledge of the socio-political and cultural contexts of the main countries of origin and ethnicities of the major groups of people coming to Australia in recent years under the Humanitarian Program.

The design and delivery of this workshop was commended by the Executive Director of the Health and Social Policy Branch, NSW Health, and was highlighted in the 2016 NSW Health Multicultural Policies and Services Program Report.

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View all STARTTS' free resources

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